Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 2–5 business days. Processing times may vary depending on the product, supplier, order volume, and destination.

Shipping & Delivery

Shop Editory currently ships to customers within the United States and Canada. Estimated delivery times are generally 5–12 business days after processing, although delivery times may vary depending on the product, fulfillment location, carrier, and destination.

Please note that processing and delivery estimates are not guaranteed. Delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances outside of our control.

Tracking

When tracking information is available, customers will receive tracking details after their order has shipped. Please allow time for the carrier to update tracking information after shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us through the Contact Us page on our website as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Lost, Damaged or Incorrect Orders

If your order arrives damaged or incorrect, or you believe your package has been lost in transit, please contact us through the Contact Us page on our website with your order number and details of the issue. We will review the situation and work with you toward an appropriate resolution.